The VA Eastern Kansas Health Care System, which includes the Dwight D. Eisenhower VA Medical Center, the Colmery-O’Neil VA Medical Center and its eight rural community-based clinics, has implemented procedures to protect the veteran patient population, staff and visitors.
Starting Thursday, VA Eastern Kansas facility entry points will be restricted to designated main building front entrances and the Emergency Department. Veterans and staff will be screened. Signage will be posted. For the safety and well-being of all, it is imperative that those who enter the facilities cooperate with the plan.
The VA is restricting all non-patient visitors to the facility at this time. Exceptions may be made for visitors of patients who are in critical condition or in end-of-life situations on a case by case basis. For outpatient and non-elective surgery patients, there is a one-person companion limit. If the accompanying individual shows flu-like symptoms, they will not be allowed into the facility.
Veterans enrolled for VA care who have symptoms of COVID-19, flu or colds (fever, cough and shortness of breath) are asked to call VA Eastern Kansas and select the option to speak to a nurse before visiting the facility. Tell them about any symptoms and recent travel.
Veterans coming in for a health care visit should call the VA at 785-350-3111, ext. 54555, before the visit or send a secure message through My HealtheVet Secure Messaging, even if they have an appointment.
Veterans may be able to get diagnosed and receive care through VA telehealth without having to leave home.
For those who have an appointment but feel well enough to delay the appointment and reschedule should call the VA.
If veterans must visit, plan to arrive at least 20 minutes in advance of the appointment to allow additional time for the screening process.